We can be reached at least three ways;
via email: firstname.lastname@example.org
via telephone: 1.917.605.6909
via standard mail:
C/O Ethan Benton
585 Morgan Avenue, #3
Brooklyn, NY 11222
We love email best!
General comments, inquiries and questions regarding orders
can be directed to email@example.com.
We try our best to answer inquiries within 24-hours during the normal
Monday-Friday, 9AM-7PM EST work week.
How do I make a custom order from Laek
No, not really. Sorry about that!
Ordering from Laek House is safe and easy! Simply place
the items you wish to order in your shopping cart by clicking the "add
to cart" button. At any time, you may view the items you have added
to your cart by clicking the "cart" icon at the bottom of
the page. Once you are on the shopping cart page, you may adjust item
quantities by changing the number to the right of items and then clicking
the "update quantity" button. Note that YOU
DO NOT NEED A PAYPAL ACCOUNT. Follow the prompts to
enter your credit card.
Orders ship within 1-2 weeks of placing your order,
unless otherwise stated. If an item is backordered, it will ship on
the date of the backorder. All items will ship together unless otherwise
form of payment does Laek House accept?
Laek House accepts at least the following; Visa, MasterCard, American
Express and PayPal.
What is Laek House's return and exchange
We want you to be happy with your purchase! If you are
not completely satisfied with your order, it can be returned to Laek
House and a refund will be issued to your credit card or paypal account.
Items MUST be returned to Laek House within 14 days of
the shipping date in unworn and re-saleable condition (no lipstick or
deodorant stains please!) To return item, ship prepaid and insured in
a securely wrapped package to the address provided on your invoice.
Returns which are received after 14 days are subject to a 50% restocking
fee. Shipping and handling on returned merchandise is non-refundable.
Upon receipt of your return, your credit card will be credited and you
will receive an email confirmation.
How can I exchange an item?
We will gladly exchange items (for the same style of
item only.) Please note that exchanges are subject to an additional
$4.00 shipping and handling fee.